Shipping policy

At Back Home, we want your journey back to yourself to begin the moment you place your order. We do our best to ensure that your products are packed with care and delivered safely to your doorstep—on time, and in perfect condition.

Where We Ship

We currently ship all across India. Whether you're in a metro city or a quiet corner of the country, we’ll do our best to reach you.

(International shipping coming soon—we're working on it!)

Order Processing Time

All orders are processed within 1–2 business days (excluding Sundays and public holidays).

Once processed, you will receive an email or SMS confirmation with your tracking details.

Delivery Timelines

Metro Cities: 3–5 business days

Non-Metro Locations: 5–8 business days

Remote Areas: 7–10 business days (depending on courier serviceability)

Please note: Delivery times may vary slightly during festivals, sales, or due to unexpected courier delays

Shipping Charges & Free Delivery

Prepaid orders ₹999 & above – FREE shipping.

Prepaid orders under ₹999 – flat delivery charge.

Order Tracking

Once your order ships, you’ll receive an SMS and email with your tracking number and courier details—usually within 24 hours of dispatch

Delays & Exceptions

We do our best, but some things are beyond our control—weather, courier issues, or unforeseeable events. If a delay happens, we’ll let you know as soon as possible.